The Usage and Service Soft Power of Extrusion Blow Molding Machines: Operation, After-Sales Service
1. Standardized Operating Procedures: Standardize Work and Ensure Safety and Efficiency
In order to ensure the safe and stable operation of the extrusion blow molding machine, improve production efficiency and product quality, Apollo Machinery has formulated a set of standardized operating procedures. Operators must follow these procedures strictly.
1.1 Preparations Before Startup
Equipment Inspection: Operators first conduct a comprehensive inspection of the equipment, including whether the machine body is stable, whether the connecting bolts are tightened, whether the mold is installed properly, whether there are impurities in the hopper, whether the cooling system is normal, and whether the lubrication system is sufficient. At the same time, check whether the electrical lines, sensors, electromagnetic valves, etc. are in good condition to ensure that the equipment is without abnormalities.
Raw Material Preparation: According to the production plan, prepare the corresponding plastic raw materials and conduct screening and drying treatment (for moisture-absorbing raw materials such as PET, PA, etc.), remove impurities and moisture from the raw materials to avoid affecting product quality. Pour the processed raw materials into the hopper and ensure that there is sufficient raw material in the hopper.
Parameter setting: Based on the specifications of the produced products and the characteristics of the raw materials, set various production parameters through the touch screen, including extrusion temperature, screw rotation speed, extrusion speed, blowing pressure, blowing time, cooling time, mold temperature, etc. After parameter setting, check and confirm to ensure accuracy.
Safety inspection: Check whether the safety protection devices of the equipment are complete and effective, such as safety doors, emergency stop buttons, protective covers, etc. Ensure that there are no obstructions in the operation area, and operators wear appropriate personal protective equipment, such as safety helmets, protective gloves, protective shoes, etc.
1.2 Startup and Operation
Preheating Startup: Start the heating system of the equipment to preheat the barrel and die head. During the preheating process, closely monitor the temperature display and ensure that the temperatures in each area reach the set values and remain stable for a period of time (usually 30-60 minutes) to avoid poor plasticization of raw materials due to insufficient temperature.
Trial Production: After the temperature reaches the required level, start the screw rotation to conduct trial extrusion. Observe the formation of the molded part, including the diameter, thickness, and surface finish of the molded part, and adjust the extrusion speed, temperature, etc. according to the actual situation. Once the molded part is formed stably, start the blow molding mold and blowing air system to conduct trial blow molding.
Sample Inspection: Take out the samples from the trial production and conduct various inspections such as size measurement, wall thickness detection, and sealing test. If the samples meet the quality requirements, they can enter mass production; if there are defects, analyze the reasons and adjust the relevant parameters until the samples are qualified.
Mass Production: After the samples pass the inspection, the equipment enters the mass production state. Operators regularly check the operating status of the equipment and changes in production parameters, and take a certain number of products for quality inspection every hour to ensure stable product quality. At the same time, record production data, including output, pass rate, equipment operation time, etc.
1.3 Shutdown Operation
Stop Feeding: After mass production is completed, close the feeding valve of the hopper and let the screw continue to rotate to extrude the remaining raw materials in the barrel.
Cooling Shutdown: After the raw materials in the barrel are basically extruded, turn off the heating system and let the equipment cool naturally. At the same time, shut off the blowing air system, cooling system, and other auxiliary equipment.
Equipment cleaning: After the equipment temperature drops to the safe range, clean the hopper, die head, mold, etc., remove the residual plastic raw materials and impurities. For the mold, apply anti-rust oil for protection to avoid rusting.
Safety Check: Turn off the main power supply, air source, water source, etc. of the equipment, check if the equipment is cleaned thoroughly, and if the operation area is tidy. Record the operation status and shutdown reasons of the equipment to provide reference for the next startup.
1.4 Daily Maintenance Points
Daily Maintenance: Clean the dust and debris on the equipment surface, check the oil level of the lubrication system, and replenish the lubricating oil in time; Check the water quality and water volume of the cooling system to ensure the cooling effect; Check the cleanliness and wear condition of the molds, and promptly clean the residual materials on the mold surface.
Weekly Maintenance: Check the wear condition of the screws and barrel, and check for scratches, corrosion, etc.; Check the tension and wear condition of the belt, chain and other components of the transmission system, and adjust or replace them in time; Check the connection of the electrical lines to ensure there are no loose or aging phenomena.
Monthly Maintenance: Conduct a comprehensive inspection of key components such as bearings and gears, add or replace lubricating oil; Check the working condition of electrical components such as sensors and solenoid valves to ensure accurate signal transmission; Conduct a comprehensive cleaning and maintenance of the molds, and check the accuracy and sealing performance of the molds.
2. Comprehensive After-sales Service: Professional Guarantee, Eliminating Worries
Apollo Machinery has always adhered to the service philosophy of “customer first”, providing customers with comprehensive after-sales services ranging from equipment selection, installation and commissioning to later maintenance and technical support, ensuring that the equipment purchased by customers can operate stably for a long time and achieve maximum benefits.
2.1 Pre-sale Consultation and Equipment Selection Guidance
Before customers purchase the equipment, the professional sales team and technical team of Apollo Machinery will have in-depth communication with the customers, understanding their production needs, product specifications, raw material types, production capacity requirements, etc. Based on the actual situation of the customers, they will provide professional equipment selection suggestions, recommend the most suitable product models, and provide detailed product parameters, technical plans, quotations, etc.
For customers with special needs, the technical team will conduct special research and scheme design, provide customized equipment solutions, and conduct technical feasibility analysis and economic benefit assessment to help customers reduce investment risks. At the same time, customers can visit the factory for inspection and observation, and directly experience the production process and operation status of the equipment, and on-site experience the performance and operation procedures of the equipment.
2.2 Installation, Commissioning and Personnel Training
After the equipment is delivered, Apollo Machinery will dispatch professional technical engineers to the customer’s site to handle the installation and commissioning work. The technical engineers will assemble the equipment in accordance with the installation specifications, ensuring the installation accuracy and operational stability of the equipment. During the commissioning process, parameters will be optimized based on the customer’s production products to ensure that the equipment reaches the optimal production state.
At the same time, the technical engineers will provide comprehensive training services to the customer’s operators and maintenance personnel. The training content includes the working principle of the equipment, operation procedures, parameter setting, daily maintenance, fault diagnosis, etc., using a combination of theoretical explanations and practical operations to ensure that the trainees can proficiently master the operation and maintenance skills of the equipment. If there are any machine operation or fault issues in the future, please feel free to contact us at any time, and we will continue to provide guidance and services for you.
2.3 Remote Diagnosis and Maintenance Services
To promptly address customers’ maintenance needs, Apollo Machinery’s extrusion blow molding machines are equipped with a mobile phone remote operation system, enabling remote diagnosis and maintenance functions. When the equipment malfunctions, customers can contact the after-sales service team via the mobile APP or phone. The after-sales personnel will obtain information such as the operation logs and fault codes of the equipment through the remote system, quickly identifying the cause of the fault.
For simple faults, the after-sales personnel will guide the customer’s maintenance personnel to perform on-site repairs via phone or video; for complex faults, technical engineers will be dispatched to the customer’s site for maintenance. The technical engineers carry professional repair tools and accessories to ensure that the equipment can be repaired in the shortest time, reducing production downtime losses. At the same time, the after-sales service team will track and follow up on the fault handling process to ensure that the equipment returns to normal operation.
2.4 Spare Parts Supply and Equipment Upgrades
Apollo Machinery has established a comprehensive spare parts supply system, storing sufficient equipment consumables and key components such as screws, barrels, molds, sensors, and solenoid valves. When customers need to replace spare parts, they can contact the after-sales service team at any time. Spare parts will be delivered to the customer’s site at the fastest speed to ensure the maintenance needs of the equipment. At the same time, the prices of spare parts are transparent and reasonable, avoiding additional costs for customers due to spare part issues.
With the continuous advancement of technology and changes in market demand, Apollo Machinery will continuously upgrade and optimize its products. For customers who have purchased equipment, it provides equipment upgrade services, including control system upgrades, mechanical structure improvements, and function expansions. Through upgrades, customers’ equipment can keep up with industry trends, improve production efficiency and product quality, and extend the service life of the equipment.
2.5 Regular Visits and Customer Care
Apollo Machinery has established customer files to track the equipment usage of each customer. The after-sales service team will conduct regular visits to customers to understand the operating status, production efficiency, and product quality of the equipment, and listen to customers’ opinions and suggestions. For problems encountered by customers during use, solutions will be provided promptly; for reasonable suggestions from customers, they will be actively adopted and applied to product improvements.
In addition, Apollo Machinery will provide customers with information support in terms of industry trends, technical information, production process optimization, etc., to help customers improve their production management level and market competitiveness. Through comprehensive customer care, a long-term and stable cooperative relationship will be established with customers, achieving common development.
Driving Innovation to Lead Industry Development
Apollo Machinery, with its firm brand belief, strong R&D capabilities, complete production system, and excellent after-sales service, has established a favorable industry reputation in the extrusion blow molding machine sector. Its products not only hold a significant position in the domestic market but also gradually expand into the international market, providing efficient, precise, and energy-saving production solutions for global plastic processing enterprises.
In the future development, Apollo Machinery will continue to uphold the belief of “creating international brands”, focusing on technological innovation and product upgrading in extrusion blow molding machines. It will continuously invest in R&D resources, explore the application of new materials, new processes, and new technologies, enhance the intelligence level, energy-saving effect, and production efficiency of the equipment; continuously optimize the product structure, expand product application fields, and meet the constantly changing market demands; strengthen the construction of after-sales service system, improve service quality and response speed, and provide customers with more professional, efficient, and considerate services.
For plastic processing enterprises, choosing a high-quality extrusion blow molding machine is not only the key to improving production efficiency and product quality, but also an important guarantee for enterprises to achieve transformation and upgrading and enhance market competitiveness. The extrusion blow molding machines of Apollo Machinery with its rich model selection, outstanding core advantages, standardized operation procedures, and comprehensive after-sales service, undoubtedly is the ideal choice for enterprises. We believe that with the assistance of Apollo Machinery, more enterprises will achieve efficient production, green development, and jointly promote the continuous progress and prosperity of the plastic processing industry.
